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Copthorne Hotel & Resort Bay Of Islands Paihia, Paihia
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Key details
About the Resort
Tau Henare Drive,
Paihia,
New Zealand,
0247,
Northland
Copthorne Hotel & Resort Bay of Islands is situated in a stunning waterfront location within 60 acres of subtropical gardens. The resort holds a 4-star and Enviro-Gold Qualmark rating and has an Environmental Sustainability Plan. It boasts facilities like a lagoon-style swimming pool and is adjacent to the Waitangi Treaty Grounds, which is one of New Zealand's most significant historical sites.
Location
Copthorne Hotel & Resort Bay of Islands is located just a short drive from Paihia's town center and is conveniently placed near various tourist attractions, including the Waitangi Treaty Grounds and Paihia Beach. It is also a 20-minute drive from Keri Keri Airport.
Rooms
The resort features 140 guest rooms, including 4 suites and accessible rooms, each with its own patio or balcony offering views of the bay, harbour, or garden. Amenities include pillow menus, in-room safes, and air conditioning, ensuring a comfortable stay.
Eat & Drink
Onsite dining is highlighted at Jimmy Cook's Kiwi Kitchen, specializing in classic Kiwi cuisine made with fresh local produce. Guests can enjoy a buffet carvery or seafood BBQ alongside a selection of local wines and innovative cocktails.
Leisure & Business
Leisure amenities include two outdoor swimming pools, a tennis court, and a spa offering massages, body treatments, and facials. The resort provides opportunities for guests to engage in activities such as big game fishing and local bush walks.
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Select your room type
The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.
Free Wi-Fi
Free Wi-Fi in rooms
Free parking
Baggage storage
24-hour services
24-hour security
General
No smoking on site
Parking
Safe deposit box
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Canoeing
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Fishing
Guest Parking
Electric kettle
Services
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Board games
Children's pool
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness center
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Free Wi-Fi in rooms
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Tau Henare Drive,
Paihia,
New Zealand,
0247,
Northland
Map view
street view
Tau Henare Drive,
Paihia,
New Zealand,
0247,
Northland
City landmarks
Waitangi National Trust Estate
Waitangi Treaty Grounds
2900 ft
Paihia harbour
Paihia Harbour
1.3
mi
Te Ti Bay
2800 ft
Amusement & Theme Parks
Action World
4300 ft
Waterfall
Haruru Falls
1.8
mi
74 School Rd
Opua Forest Paihia Lookout Track
1.3
mi
Church
St Paul's Anglican Church
1.2
mi
Waitangi 0293
Maori War Canoe
3400 ft
Golf Course
Waitangi Golf Club
4000 ft
Bay Of Islands
4100 ft
Paihia wharf
Bay of Islands Parasail
1.0
mi
69 Marsden Rd
Dune Rider
1.0
mi
69 Marsden Rd
Sea Shuttle Bay of Islands
1.0
mi
33 Bayly Rd
Waitangi Mountain Bike Park
1.3
mi
Totara Heights Way
Bay of Islands from Viewpoint
1.1
mi
Harbor
Paihia Wharf
1.3
mi
Beach
Paihia Beach
1.5
mi
Museums
Russell Museum
2.4
mi
Church
Christ Church
2.4
mi
RussellNew Zealand
Flagstaff Hill Historic Reserve
2.4
mi
Bay
Kororareka Bay
2.2
mi
5 The Strand
Pompallier Mission and Printery
2.3
mi
25 York St
Just Imagine Gallery
2.4
mi
Island
Russell
2.4
mi
Bay
Pomare Bay
2.4
mi
Harbor
Russell Boating Club
2.5
mi
Tapeka Rd
Tapeka Point Beach
2.7
mi
Nearby
Te Karuwha Parade
Waitangi One Way Bridge
1100 ft
Te Karuwha Parade
Coastal Kayakers
1500 ft
Restaurants
Copthorne Hotel and Resort Bay of Islands
3800 ft
Tau Henare Drive
Ti Bay Takeaways
4100 ft
150 Marsden Road
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the resort and would come back
Friendly staff
Great location
Small rooms
Musty smell
8.4/10
Great
Rooms
6.0
Location
8.8
Service
6.9
Dining
5.2
Guest reviews
8.4/10
based on 25 reviews
7.6
7.6/10based on 2583 reviews
Riley
United Kingdom,
December
2024
6.4/10
I had a decent stay at this hotel, situated in a pretty location near the beach with spectacular views, especially during sunrise. The rooms showed signs of wear and could use some maintenance, and the service had its hiccups, particularly due to staffing issues. Furthermore, the breakfast hours are quite limited, so early risers be prepared. Overall, the experience was pleasant but could use some improvements.
Rooms
7.0
The room had a stunning view of the beach, especially at sunrise, but it felt a bit tired and needed some maintenance on the doors and paint.
Service
6.0
The service was a mixed bag; the staff seemed to be learning the ropes and there were some issues with double charges, although they were polite and apologized for the wait times.
Location
8.0
The location was excellent, surrounded by natural beauty and history, but it was a 15-minute walk to the main areas which could be inconvenient.
Dining
5.0
Breakfast was nice but very limited with regard to timing; if you're a late riser, you might miss out on it entirely.
Facilities
6.0
Facilities were okay, but not particularly noteworthy; nothing stood out as exceptional.
Stephanie
United States of America,
December
2024
7.8/10
I had a mixed experience at the hotel. The location was gorgeous, especially with the sea view room I was upgraded to, which offered stunning sunrises. However, the rooms felt a bit outdated and there was no air conditioning, which made things uncomfortable at times. The service was good, but there were moments when staff seemed a bit reluctant to help out. Overall, it had its highlights, but also some drawbacks that left me wishing for improvements.
Rooms
6.0
The room was well-appointed and had everything I needed, but it felt outdated and the lack of air conditioning made it quite uncomfortable, especially with inadequate fans.
Service
7.0
Service was decent; the employees were friendly and listened to our feedback when needed. However, at times, they seemed a bit reluctant to assist with minor requests.
Location
9.0
The location was stunning, especially with our sea view room that made morning sunrises spectacular and offered easy access to waterfront strolls.
Dining
6.0
The dining options were quite limited, as we were only given a standard menu when the restaurant was busy, but the staff was friendly and the prices were reasonable.
Facilities
7.0
The hotel had decent amenities, but nothing stood out as particularly luxurious; the pool area was enjoyable but could use more features.
Aaron
United Kingdom,
December
2024
7.8/10
I had a mixed experience at this hotel. The location is beautiful and perfect for families, with stunning views and plenty of areas to relax. The rooms were comfortable and had a nice outdoor seating area, but I was really disappointed with the cleanliness and some maintenance issues. The service from the staff was generally great, but the dining options left much to be desired, feeling more like cafeteria food. Overall, it’s a nice spot, but certain aspects need attention.
Rooms
6.0
The rooms had everything we needed for our two-night stay, including a comfy bed and a nice outdoor seating area. However, I noticed some cleanliness issues, especially with mold in the bathroom.
Service
9.0
The service was excellent, especially the foreign guy at the reception who was very friendly and helpful. Other staff members were also supportive, making sure we had what we needed.
Location
10.0
The location was lovely, with breathtaking views over the Bay of Islands and a beachfront that made it perfect for families. It felt fairly private and was a great spot for the kids to enjoy.
Dining
5.0
The dining experience was disappointing for me. There was a real lack of variety, and the food quality felt more like what you’d find in a school cafeteria—definitely not very imaginative.
Facilities
7.0
The facilities were nice, including a unique pool area designed like a natural rocky pool. It was family-friendly and provided a relaxing environment, though some maintenance is needed.
Florence
United States of America,
December
2024
7.2/10
I had a pretty good stay overall, with some standout moments and a few drawbacks. The location is fantastic, perfect for families, and the staff was generally friendly. However, the dining experience fell short, and the room felt a bit cramped for the price we paid.
Rooms
7.0
The room had a charming pitched roof and a ceiling fan, which kept it cool even without air-conditioning. It was cozy with all the essentials, but a bit small for my family of four.
Service
6.0
The staff were friendly and accommodating, especially when they moved us to a room with a better view, but they seemed a bit frustrated when we raised concerns about the extra charges.
Location
9.0
The hotel is in a great spot for kids with an excellent pool area that mimics a natural environment. It’s also close to beautiful views and offers easy access to family-friendly activities.
Dining
7.0
While the breakfast buffet was incredibly good, the lack of variety was a bit disappointing. The coffee could definitely use improvement as well.
Facilities
7.0
The pool facilities are laid out wonderfully, perfect for both kids and adults. However, some areas could use better maintenance.
Paul
United Kingdom,
December
2024
5.8/10
I found the hotel to be a mixed bag. The rooms had a strong paint smell and could definitely use a deep clean, but they offered a bit of comfort with basic amenities. The service was solid, especially the duty manager who really stood out. However, the location was a bit of a trek from the main areas of interest, and the dining experience was quite disappointing with limited options and cold food. Overall, it's okay if you're not too picky, but there are definitely some areas that could use improvement.
Rooms
6.0
The rooms had a noticeable smell of paint and could really benefit from a deep clean, but they were comfortable enough with a fridge and basic amenities.
Service
8.0
The service was good, especially from the duty manager who handled everything quickly and efficiently.
Location
5.0
The hotel's location is not the most convenient, as it takes about a 40-minute walk to reach the nearest restaurants and attractions in Paihia.
Dining
5.0
I was really let down by the dining options. The food was cold, and we were given limited choices which made it a disappointing experience overall.
Facilities
6.0
The facilities were decent, with a good pool area, but overall the hotel felt like it was lacking in several important areas.
Nathaniel
United Kingdom,
December
2024
7.2/10
I had a mixed experience at this hotel. On the plus side, the location is absolutely stunning with beautiful views, especially from the upgraded sea view room. The pool facilities are fantastic, providing a great spot to relax. However, I found the rooms a bit tired and cramped, with no air conditioning which made for some uncomfortable nights. The service was friendly, but the dining options left a lot to be desired.
Rooms
5.0
The rooms were quite small and definitely need a revamp. The lack of air conditioning made it hard to sleep comfortably at night.
Service
9.0
The staff were wonderful when we needed assistance, and they organized a doctor's visit for us, which was very helpful.
Location
10.0
The location is beautiful, with lovely views of the bay and easy access to waterfront strolls. I was lucky enough to be upgraded to a sea view room, which was spectacular for watching sunrises.
Dining
5.0
The dining experience was quite underwhelming and could really use more options. We were disappointed that the hotel didn't have gluten-free ice cream, which made our stay less enjoyable.
Facilities
7.0
The pool area is great and has a natural rocky design that makes it family-friendly, but overall, the amenities could be improved.
John
United States of America,
November
2024
6.6/10
I had a mixed experience at the hotel. The rooms were a good size and clean with super comfortable beds, but they definitely felt dated and could use some upgrades. The service, while friendly and accommodating, had moments that could have been improved. The location was outstanding, offering lovely views and great access to activities. However, the dining experience was below standard, which was disappointing.
Rooms
7.0
The rooms were a good size and clean, with super comfortable beds, but they felt dated and lacked amenities.
Service
7.0
The staff were friendly and accommodating, going above and beyond for our large group, but there were instances of ignoring guests.
Location
9.0
The location was fantastic, offering beautiful bay views and easy access to nearby amenities.
Dining
5.0
The dining experience was below standard, with greasy food and limited breakfast hours which was a letdown.
Facilities
6.0
The facilities were decent, but nothing stood out as particularly impressive.
Carl
United States of America,
November
2024
7.6/10
I recently stayed at this hotel, and while it has its perks like a great location and friendly staff, there are definitely areas that need improvement. The rooms are clean but quite dated, and the service was a mixed bag, sometimes having to seek out help. The facilities, including the pool area, were lovely, but some amenities like air conditioning were sorely missed. Overall, it's a decent place, but there’s room for enhancement.
Rooms
6.0
The rooms were clean but felt quite dated and in need of a makeover. There was no air conditioning, which was an issue, especially at night.
Service
7.0
The staff was professional and friendly, proving to be the best part of my stay. However, I often found myself searching for someone to assist me when I wanted a drink.
Location
9.0
The location is beautiful with stunning views of the bay and easy access to outdoor areas, perfect for kids. I was fortunate to be upgraded to a sea view room, which made my mornings special.
Dining
5.0
The dining options were a bit hit and miss, and I noticed that they didn’t have gluten-free ice cream, which was disappointing.
Facilities
7.0
The facilities were enjoyable, especially the pool area, which was spacious and well laid out, but again, the lack of air conditioning in the rooms was a downside.
Mia
United Kingdom,
November
2024
7.0/10
I had a mixed experience at this hotel. The rooms were nice and spacious, but our view faced a dark wall which was a bit disappointing. The staff was friendly and helpful, which I appreciated, but the service could use some improvement. The location was excellent for access to the beach and other amenities, but it’s not very close to the center of Paihia. Overall, it offered decent value for money despite a few drawbacks.
Rooms
7.0
The rooms were nice and comfortable, although ours faced a dark wall at the back of the facility. It was great that we had an inside door connecting to another room, making it ideal for our family stay.
Service
6.0
The staff was friendly and helpful, but there were issues with the service, such as the smoking ban not being enforced and some cleanliness concerns.
Location
8.0
The location was excellent with easy access to the beach and good views, although it's not in the center of Paihia which was a bit inconvenient.
Dining
7.0
The dining experience was decent with a variety of hot and cold food options, but I found it could have been a bit better.
Facilities
7.0
The amenities included a small tennis court and a swimming pool, which were enjoyable, though the tennis equipment was not in great shape.
Kimberly
United States of America,
November
2024
6.4/10
I had a mixed experience at the hotel. While the location is great and the staff was friendly, the room was cramped and had a noisy heat pump that made it hard to relax. The dining options felt overpriced and lacked flavor, which was disappointing. Overall, it’s a decent place but not ideal if you value comfort and good food.
Rooms
5.0
The room was quite cramped due to the heat pump taking up most of the space, making it difficult to relax.
Service
7.0
The staff was always helpful and had a smile, but I was just handed the key without being told my room number.
Location
8.0
The location is great, being close to Paihia and easily accessible to the Treaty Grounds, but it's a bit farther than expected for walking.
Dining
5.0
Dining was overpriced and the food was quite bland; it felt like they were taking advantage of the lack of nearby options.
Facilities
6.0
Facilities were decent, but they could improve on accessibility and availability.
David
United States of America,
October
2024
7.0/10
I had a mixed experience at this hotel. While the location is fantastic, right next to the Waitangi treaty grounds, the service could definitely improve. The rooms were comfortable and equipped with everything we needed for our two-night stay, but there was a stale odor that was quite off-putting. The hotel has some nice facilities, but it felt like they were struggling to keep everything up to par.
Rooms
7.0
The rooms provided a comfy bed and good-sized bathroom, and it had everything we needed for our short stay, but there was an unpleasant stale odor that hit us when we checked in.
Service
5.0
The service left a lot to be desired. It felt like the staff was overwhelmed, and one time we were just told to turn on the tap in the bathroom for an issue, which was frustrating.
Location
9.0
The location is great, really close to the Waitangi treaty grounds, making it convenient for exploring the area.
Dining
Facilities
6.0
The facilities included a decent pool area with a relaxing design, although the overall atmosphere in some common areas felt a bit lackluster.
Kathleen
United States of America,
October
2024
7.4/10
I had a mixed experience at this hotel. On the plus side, the location is amazing with a lovely sea view and it's quite affordable at $165 NZ per night. The service was friendly and accommodating, although there were some staffing issues. However, the rooms were getting a bit tired and definitely needed some maintenance, and the dining experience left much to be desired, especially the breakfast.
Rooms
5.0
The rooms were getting a bit tired and need some maintenance; some bedding smelled musty and overall felt dark and worn.
Service
8.0
The staff were extremely friendly and hardworking, always apologetic about the issues due to staffing problems.
Location
10.0
The location is perfect with a lovely sea view and just a short stroll to the water's edge.
Dining
5.0
The dining experience was variable; I preferred to eat outside of the hotel due to the quality of breakfast.
Facilities
6.0
The hotel has decent facilities but could use some improvements, particularly in the dining area.
Olivia
United Kingdom,
September
2024
7.6/10
The hotel has a beautiful location away from the hustle and bustle, perfect for family walks along the beach and close to attractions like the Waitangi museum. The staff was incredibly friendly and helpful, especially with the kids. However, the rooms felt quite small for our family, and they had a musty smell upon arrival. Dining was a mixed bag, with some options being limited and a bit disorganized.
Rooms
5.0
The rooms were far too small for a family, especially if you have three or more people. There was also a musty smell when we arrived.
Service
9.0
Service was great; the staff was always friendly and helpful. A special shoutout to Patrick, who made an effort to engage with the kids.
Location
10.0
The location is fantastic, out of the town craziness and close to beautiful walks along the beach. It took us about 20 minutes to get to Paihia.
Dining
6.0
Dining was just okay. While I enjoyed some aspects, it was disappointing that we were only offered limited options because the restaurant was too busy.
Facilities
8.0
The pool and spa offered stunning views and were very inviting. However, I wish there were more amenities to enjoy.
Friendly staff
Small rooms
Jade
United Kingdom,
September
2024
8.0/10
The hotel has a breathtaking location, just steps from the sea. However, my experience was marred by issues in the room cleanliness and service. The dining was decent, but the value didn't quite match the price. Overall, it's a spot with great potential but needs some attention to detail.
Rooms
5.0
Unfortunately, the room was not clean at all, and I noticed it didn't appear to be getting regular refurbishment. We had booked sea view rooms, but they were on different floors despite my advance request, which was quite frustrating.
Service
5.0
The service was a mixed bag; while the restaurant staff were lovely and helpful, I found the overall management inexperienced. We were overcharged for a cider, and the housekeeping didn't meet my expectations for a property at this price point, especially after spending over $4k.
Location
9.0
Waking up to the beautiful sea view was simply breathtaking, and the overall location is fantastic with easy access to the beach, tennis court, and swimming pool. The amenities were well-maintained and added to the enjoyable atmosphere.
Dining
7.0
The dining experience was quite pleasant, with the staff being attentive. However, I felt that the meals could have been more worth the price, as some options seemed to fall short, particularly at $50 per person.
Facilities
7.0
The hotel offers a variety of great amenities, including pool access and a lovely beachside view. Still, it felt like the facilities could use a bit of updating to match the appealing surroundings.
Ernest
United States of America,
September
2024
6.2/10
The hotel has a lovely location with beautiful views and a great historic significance near the Waitangi Treaty grounds, which I really appreciated. The rooms were modern and spacious, especially the upgraded sea view room I got, but the overall upkeep is lacking. While most of the staff, like the young woman at reception, were friendly and tried their best, some service experiences were disappointing, particularly with one older staff member. The dining experience wasn’t up to par, with issues during busy times. Overall, it's a nice place but definitely needs improvements in service and dining.
Rooms
7.0
I loved the spacious and modern sea view room that I was upgraded to, offering spectacular sunrises. However, the room conditions were not up to standard as there were complaints about mould and a lack of maintenance.
Service
5.0
Service varied during my stay; while the younger staff were friendly and accommodating, I had an unpleasant experience with an older lady at check-out who was not very helpful.
Location
9.0
The location was fantastic, with easy access to the gorgeous waterfront and historic sites like the Waitangi Treaty grounds. However, the room orientation matters a lot, so I’d recommend asking for an easterly facing room.
Dining
5.0
The dining experience left a lot to be desired, especially during peak times with a large tour group around. Food options ran out quickly, and the quality was disappointing, such as the greasy bacon and sausages.
Facilities
6.0
Facilities could use some upgrades as well. The dining area seemed overcrowded during peak times, affecting the overall experience.
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